Frequently Asked Questions
Everything you need to know about your Stanley 1913 experience.
How long does shipping take for my order?
Standard shipping typically takes 5-7 business days within the continental U.S. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for items in new, unused condition with original packaging. Please note that customized or engraved products are final sale.
Are Stanley products dishwasher safe?
Most of our modern drinkware, including the Quencher H2.0 FlowState Tumbler, is dishwasher safe. However, we recommend checking the base of your specific product for care instructions.
Do you offer a warranty on your gear?
Yes, we stand by our products with a Built for Life™ lifetime warranty that covers manufacturing defects and thermal performance issues.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and interest-free installment payments via Afterpay.